Q:Are you a trading company or a factory?
A:We are a factory with more than 6 years of experience in food technology. 

Q:How do you guarantee the quality of the machine?
A: We have export experience for 6 years and customers who bought our machine have tested the machine before it was shipped .

Q:Can the voltage of the machine be adapted ?
A:We can adapt the machine to your needs to match your local voltage.

Q:Can you ship the machine to my address?
A:Yes, we support shipping and air transportation, as well as door-to-door service.

Q:Can I go to China and visit your factory?
A:Sure, we are in Weifang, China, welcome to our factory.

Q:Do you have operation manual with the machine?
A:Yes, of course, it is in English version.

Q:Can you offer us the necessary paper to do the customs clearance?
A:Yes, we will send you the commercial invoice, packing list, bill of lading and we'll also meet your other request.

Q:How about the packing?
A:Outside Package: Plywooden packing case as export standard ; Inside Package: Stretch film